Help

If you need help with a booking or ticket query, please check your confirmation email first. For event-specific enquiries, the event promoter’s contact details will normally be included there.

General support: info@ticket-cove.com

Find events: Browse upcoming events

FAQs

I have not received my ticket email

Please check your junk or spam folder first. If you still cannot find it, contact the event promoter using the details in your booking information where available, or email general support.

Who do I contact about event timings, access, or venue details?

Event-specific questions should normally be directed to the event promoter. Their contact details are usually provided in your ticket confirmation email.

Can I get a refund or exchange?

Refunds and exchanges depend on the event promoter’s terms and conditions. Please check the event details and your confirmation email before getting in touch.